Martha B Suz

I can’t get my issue solved.

Just trying to update my credit card and verify my order
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Jacion Nmg
map-marker Ann Arbor City, Michigan

My card doesn’t work

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No one will answer the phone the card you sent me will not work what do I do?
View full review
Loss:
$50
Pros:
  • If you could help
Reason of review:
Access/ activation issues
Glynda Qnc
map-marker San Diego, California

DulcoGas Rebate is Not Really a Rebate

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Updated by user Apr 15, 2015

No contact has been made, no refund has been issued, the company is ignoring the complaint. I am not happy and going to write to the company directly. This is no way to advertise try this product with a rebate and then not honor the rebate as promised.

Updated by user Mar 20, 2015

I have not heard from the company.

Original review Mar 12, 2015
I sent in everything that was required for a full rebate to try a new product. The receipt with the amount circled, the UPC, and the original rebate form. To my surprise, a couple of coupons came in the mail, instead of the rebate that was promised. I am guessing many unhappy consumers do not take the time to write about a 6 dollar item so they get away with not giving lots of rebates. But does that really make consumers happy with their company? I would guess that it does not. The chewable tablets stuck to my caps AND the rebate that was promised never came. I am not planning to use the coupons you sent so we both wasted postage and neither of us is happy. What a disappointment!
View full review
Loss:
$6
Cons:
  • Rebate not received as promised
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Guest

I have experienced the same experience from the company only I have a copy of the receipt that I sent as well as a copy of the front and back of the original rebate offer. I am going to post all of this information and let everyone know that this company is a fraud. Maybe that will make them realize their mistake.

Guest

saw this product at the 99cent store. Not surprised.

View more comments (1)
Malaya Blz
map-marker San Diego, California

Dulcogas sticks to your dentures, and they don't post bad reviews on their website

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I bought dulcogas. It was supposed to be a trial offer and it stuck to my dentures. I did not get the rebate and they did not post my review. I noticed 6 out of 6 were 5 stars. Mine was one star. I had purple gunk all over my dentures after trying the product. You may have save the company a few bucks from the rebate but you lost a customer. I will stop buying dulcolax now as the company does not stand behind its products. If there are no funds to run a rebate program, the company should not offer such a program. If you test your product on the general public you would know it sticks to dentures.
View full review
Loss:
$5
Cons:
  • Dulcogas sticks to your dentures
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

I ended up having to mail the product back. Good thing I hadn't thrown it out yet.

What a pain this was!

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